Our CEO, Greg Godbout, published an article show how agency-wide data platforms often face low adoption due to factors like high upfront costs, lack of integration with existing tools, steep learning curves, performance issues, data quality concerns, and insufficient support. Scaling the platform’s complexity alongside proven value, focusing on usability, and fostering organizational buy-in are crucial for success. Agile and user-centric design principles can help overcome these challenges and improve user engagement.
For a detailed discussion, visit the original article here.